Privacy Policy
Last Updated: April 17, 2024
At Quality Auto Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and vehicle details (VIN, make, model) when you:
- Schedule a service appointment
- Request a quote or information
- Contact us via our website forms
- Visit our shop in Agawam, MA
How We Use Your Information
We use the information we collect to:
- Process and manage your service appointments
- Communicate with you regarding your vehicle repairs
- Provide accurate estimates and transparent pricing
- Improve our website and customer service experience
- Comply with legal obligations and safety standards
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and access is limited to authorized personnel only. We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services (e.g., parts suppliers or warranty providers).
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
- Quality Auto Care
- 62 Ramah Circle North
- Agawam, MA 01001
- Phone: (413) 789-3500